LUCET Platform 3.107 Release Notes

Owned by Jen Allegra
Last updated: Jan 26, 2024 by Becky Watson
2 min read



The information provided in this document is representative of the intended timeframe and functionality of an upcoming release to Lucet. Lucet reserves the right to reprioritize, modify, or cancel the release timeframe and any of the items noted in these release notes at any time, with or without notice. These updates may be made available to different customers at different times.





These updates will be applied automatically during non-business hours.  The system will be unavailable during the maintenance window shown above. No additional action is required for you to apply these updates.

 

Hosted

On-Premise

Release Timeframe

Oct 25, 2023

N/A

Maintenance Window

4:00am EST - 7am EST

N/A



Executive Summary

Highlights of the release are below:

Call Center Update | Impacts: Call Center Users*

*for certain organizations only

  • Update to Appointment Cancellation/Rescheduling Process for DSBO Enabled Organizations (for organizations with specific workflows in place only, not applicable to all)

    • If Data Sharing Between Organizations (DSBO) is enabled and the provider organization’s workflow specifies appointments cannot be rescheduled or cancelled by the payor organization’s call center once the appointment has been confirmed by the provider organization:

      • The payor organization’s call center will display an error message if an agent attempts to cancel or reschedule the upcoming appointment from the booking page:

Platform Update | Impacts: Provider Users

  • Enhancement to Provider Profile Field “Years in Practice”

    • We are now validating the data in this field to disallow users from inputting anything other than a number between 0 and 99. Users will receive an error message for any other characters. Please note, this is not a required field for profile completion.

 

 

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