Executive Summary

Highlights of the release are below:

Assessment Update | Impacts: Members and Provider Users

• Enhancement to Web Assessment Progress Indicator to Meet Accessibility Standard

  • We have updated the Assessment Completion Progress Indicator to meet web accessibility standards.

    • Prior to Update:

      Open

      

    • Updated Version:

      Open

      

Member Self-Serve Appointment Portal Updates | Impacts: Members (for certain organizations only)

• Enhancement to the Language Filter on the Member Self-Serve Appointment Portal

  • We have updated the Language filter from single-select to multi-select.

• Addition of Provider Profile Filters on the Member Self-Serve Appointment Portal

  • We have added four filters, allowing members booking through Member Self-Serve to filter providers by:

    • Provider Education Preference (single-select, degrees only displayed in pick list)

    • Provider Years in Practice (multi-select, bands of years displayed in pick list)

    • Provider Ethnicity Preference (multi-select, options from provider profile displayed in pick list)

    • Provider Race Preference (single-select, options from provider profile displayed in pick list)

      • These filters mimic what the call center currently has in place.

Member Messaging Updates | Impacts: Members

• We have updated the following member messaging pages for accessibility standards as per color contrast requirements for visually impaired users. Please note, the text of individual messages can vary per organization.

  • Appointment Confirmation:

  • Assessment Completion Request and On Demand Video Session with Assessment (messaging is the same for both):

  • On Demand Video Session without Assessment:

Resource Center Updates | Impacts: Platform Users for Organizations with Access to the Resource Center

• Announcement - Share Your Feedback: Link for customers to provide feedback on aspects of the platform.

• Link - Monthly Blog Highlight: Link for customers to view Lucet Marketing-approved informational blog/article.

Platform Role Update | Impacts: All Lucet Internal Platform Users

• Addition of Global Admin Role:

  • Internal Lucet platform users can now easily toggle between customer environments through logging in using a single login per instance, which will replace the need for unique customer-specific login credentials for every customer on the same instance.