Tridiuum ONE Connect app v2.17.0 Release Notes

Executive Summary

Released various usability enhancements:

• MFA: As communicated in Tridiuum ONE Connect app v2.16.0 Release Notes, users will be required to utilize MFA (Multi-Factor Authentication) when logging into the Native App.

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• Age Range Flexibility:

  To allow providers greater flexibility, we’ve separated Client Focus into 2 different areas: Client Focus and Age Ranges Treated. Previously, if a provider treats patients ages 0-7, there was a disconnect for selecting Toddler/Pre-School 0 - 5 and Children 6 - 10. We have added the ability to add Age Ranges Treated via My Profile and Manage Users page.

  • users can add as many age ranges as they want, but if the age ranges overlap, we will consolidate upon saving. Example:

    • Age Ranges Treated: 3 to 10

    • Age Ranges Treated: 9 to 15

    • would become: Age Ranges Treated: 3 to 15

  • if age rage has a minimum of a value greater than 0 and the max is blank: Example:

    • Min=18 and Max is blank, we display 18+ on the Patient-Facing view

  • if age rage has a minimum of 0 and the max is blank, we display, “All Ages” on the Patient-Facing view

  • New provider age range functionality will be used in the same way for how patients will be matched with providers via the Call Center.

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• Data Improvements: 

  • Patient and Provider Date of Birth: The Date of Birth field has invalid entries such as a date of birth in 2021 or 2022. We have made improvements to be more intuitive to encourage more accurate data collection:

    • removed the calendar widget into a type-in field only.

    • Whatever format the user chooses for entering the date (dashes, spaces, slashes, dots between the month, day, and year components), their input will be recognized.

    • As the user starts typing, we will keep the format suggestions when the user activates the field

  • Patient and Site Zip Code: The zip code field previously allowed for non-numeric characters and spaces. Valid zip codes will help provide users to input consistent data and assist with certification of providers and increase referrals.

    • Reformatted zip code to allow for both 5- and 9-digit formats (called ZIP+4). (examples: 19143 or 19143-2117). Validation includes:

      • removing all spaces

      • must be numeric only (integers: 0-9)

      • If zip code has fewer than 5 numbers, display in red under field, "Please enter a valid zip code."

      • If the user types or pastes more than 5 numbers, add - (hyphen) and require an additional 4 digits (0-9)

      • if the user types or pastes more than 5 numbers, but less than 9, display in red under field, "Please enter a valid zip code (#####-####)."

      • if an existing user has an invalid zip code when they go to the page, provide applicable validation messages and require to be updated.

  • Patient, Provider, and Site Area Code: Valid area codes will help provide users to input consistent data and assist with certification of providers.

    • If the area code begins with 1 or 0, display in red under field, "Please enter a valid area code starting with a number 2 - 9."

• Provider Profile: For improved data collection and display on the Provider Profile, we have updated the Title field to be a dropdown and the Suffix field to be a multi-select dropdown rather than open-ended text boxes.
• Resolved:
  • The cursor shifting to the very end while removing the Phone Number (Masked) fields.

Below you can find a list of the updates and features included in this release along with additional documentation (if applicable) to show you the new features and functionality.  Feel free to reach out to us with any questions, comments, or suggestions in our Customer Support Portal.