Executive Summary

Highlights of the release are below. To view detailed release notes, see TRIDIUUM ONE (v3.75) DETAILED RELEASE NOTES.

Call Center/Tridiuum ONE Connect and Scheduling

We continue to make improvements to our call center in screening, referrals, and agent interactions.

• After a Call Center agent exits the booking page, they will no longer be prompted with an additional question: Do you need to complete another referral? before exiting.

• Improved user interface design on Call Center multi-referral screen.

• Fixed flashing on final multi-referral screen for Call Center.

Clinical Home

Adjusted custom range date filter to allow up to 92 days to accommodate for longer months in a 3-month period.

Provider Profile: Age Ranges Treated

To allow providers greater flexibility, we’ve separated Client Focus into 2 different areas: Client Focus and Age Ranges Treated. Previously, if a provider treats patients ages 0-7, there was a disconnect for selecting Toddler/Pre-School 0 - 5 and Children 6 - 10. We have added the ability to add Age Ranges Treated via My Profile and Manage Users page.

• users can add as many age ranges as they want, but if the age ranges overlap, we will consolidate upon saving. Example:

  • Age Ranges Treated: 3 to 10

  • Age Ranges Treated: 9 to 15

  • would become: Age Ranges Treated: 3 to 15

• if age rage has a minimum of a value greater than 0 and the max is blank: Example:

  • Min=18 and Max is blank, we display 18+ on the Patient-Facing view

• if age rage has a minimum of 0 and the max is blank, we display, “All Ages” on the Patient-Facing view

• New provider age range functionality will be used in the same way for how patients will be matched with providers via the Call Center.

Various Improvements and Enhancements related to:

• Data Sharing Between Organizations (DSBO)/Public APIs
• Digital Adoption
• Provider Profile
  
  • General Updates
• General Improvements/Updates
  • Reporting
  • Scheduling
  • Additional Improvements