At Home Assessments

Our web application allows providers send an assessment to your patients prior to their appointments; this functionality is now available within the iPad application! Patients will receive an email or text with all of the instructions.  Your patients simply follow the link and instructions in the email and you'll receive their results as if they were completing their assessment in your waiting room.

Home Tab

There are 2 locations where you can send/start an assessment. “Start Assessment” has been changed to “Add Assessment”:

Top Right Corner

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Patient Card

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Once selected, you will be able to select the Delivery Mode:

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• Send At Home Assessment: Displays “Send Via Email” or “Send Via Text” (if on for the organization) and one of them must be selected

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• Start Assessment Now: opens the assessment immediately in the patient view (current functionality).

Patient Profile

Top Right Corner

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Under Alerts

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Assessments Tab (+ sign)

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Therapy Groups

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Resending

• Assessments Tab

  • If you need to resend an at home assessment, you can now go to the Patient Profile and select Resend Assessment

  • Upon selecting "Resend Assessment”, you can modify the email address or phone number and resend an email and/or text to the patient.

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• Appointments Tab: On-Demand Video Session

  • If you need to resend an on-demand video session, you can now go to the Patient Profile and select Resend Video Session.

  • Upon selecting "Resend Video Session", you can modify the email address or phone number and resend an email and/or text to the patient.

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Different Types of Availability and Appointments

We have added the ability for providers to designate specific types of availability and appointments, such as a Medication or Psychiatry Appointment. Permissioned users can create specific availability, appointments, and hold appointments.

Different Types of Appointments/Availability

We added the ability to book different types of appointments, such as medication appointments. These appointments can be specific to a certain type of provider and booked in Tridiuum ONE Connect/Call Center app

Permissioned users can:

• Set up availability, appointments, and holds and select the Visit Type, such as “Medication Intake 60” or “Psychiatry Intake 60”

• Set the availability, appointments, and holds can be either virtual or in person or both/either (existing functionality)

• Set to 1 hour increments only:

  • when the user selects a start time, they can only select end times that are in 1 hour increments from the start time (existing functionality)

  • if the user sets up availability of multiple hours, the system creates multiple 1 hour availability slots (existing functionality)

• Set the Event Type to show in the short view in calendar views (as much as the character allotment will allow), and in the pop up window when selected

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Availability/Holds in Tridiuum ONE Connect/Call Center App

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Scheduling

Appointment Type/Status

We added the Appointment Type and Status on Patient Appointment cards indicating whether the appointments is:

• Scheduled - Pending Patient Confirmation

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• Scheduled - Confirmed by Patient

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• Appointment Held

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Filters

We added a filter on the Patient Appointments tab to the left of the Search bar so you can limit the amount of information you see. When you select the Filter link, you will be presented with the same filter links within the web application:

• Unconfirmed (grey)

• Confirmed (blue)

• Conflicts (red)

• Holds (purple)

Once selected, the page will display the results based on your selected filters. The color bars have been updated to match the web application.

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