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Tridiuum ONE Platform 3.57 Release Notes
The information provided in this document is representative of the intended timeframe and functionality of an upcoming release to Tridiuum ONE. Tridiuum reserves the right to reprioritize, modify, or cancel the release timeframe and any of the items noted in these release notes at any time, with or without notice. These updates may be made available to different customers at different times.
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Executive Summary
Highlights of the release are below. To view our one page of detailed release notes, click here --> TRIDIUUM ONE (v3.57) DETAILED RELEASE NOTES
Booking an Appointment in a Patient’s Timezone
As telehealth has increased, patients and providers can be in different timezones and it can be challenging to remember the time difference. In our 3.55 release TRIDIUUM ONE (v3.55) DETAILED RELEASE NOTES | Filter-by-Patient-Timezone, we updated the Tridiuum ONE Connect/Call Center experience to display and filter appointment times in a patient’s timezone and for appointments created via the Call Center, send patient notifications in their timezone.
In this release, we have updated the ability for:
Providers to view/set a patient’s timezone via the Patient Profile
Providers able to create/edit an appointment and view the site’s timezone and patient’s timezone
Providers able to view the site’s timezone and patient’s timezone on the Calendar View
Patients to see their appointment notifications in their timezone (outside of just the Call Center booked appointments
Online User Community Introduction
On October 1, we are rolling out the Online User Community (which will replace the Help widget for those with current access). This will be an all-inclusive hub to access informative articles and training guides, troubleshoot technical issues, submit requests, and provide feedback. All Tridiuum ONE users will receive more information via email soon.
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