Executive Summary

Highlights of the release are below. To view our one page of detailed release notes, click here --> TRIDIUUM ONE (v3.41) DETAILED RELEASE NOTES

Configuration of Case Review Triggers

We have updated case review Triggers to be configurable by organization. Permissioned users can access a Manage Case Review option in the settings gear menu. This particular permission can be set to Permitted or Not Permitted on a user role. The Manage Case Review has a list of all existing Case Triggers, a column for selecting the gear to edit, and a column to show if it’s active.

Data Sharing Between Organizations

We have developed a new API endpoint to return a list of practitioners associated with a new concept, the Organization Associate, which describes a third party that's been granted API access to an organization's Tridiuum account. Users, Sites, and Practitioners can all be associated with an Organization Associate record. The API respects a new permission, View Practitioners, for purposes of returning data.

This is foundational work that will lead to the ultimate goal of sharing data between multiple separate organizations that each utilize the Tridiuum ONE system.

Digital Front Door

We are expanding the framework for a Patient Self Screen and Refer workflow where it enables a “digit front door” for patients seeking treatment to be able to complete a behavioral health assessment.  Just like in the Tridiuum ONE Connect/Call Center environment today, Tridiuum ONE can score and triage a patient and recommend the appropriate treatment course and allowing the patient to book a virtual or in-person appointment, or speak to someone immediately based on their results. The work currently being done will not have any immediate impact for our current clients.

Multi-Factor Authentication (MFA)

Continued development on the foundational requirements for organizations to use Multi-Factor Authentication. Once enabled, users will be presented with MFA once per day for their first login of that day via text or email for non-SSO clients.

Suicide Risk Reporting

The Columbia-Suicide Severity Rating Scale (CSSRS) is what triggers the Suicide Risk alert. However, there is a scenario where the patient may indicate suicidal thoughts via the PHQ9, which triggers the CSSRS questions. If a patient does not respond in a way that triggers a suicide alert via the CSSRS questions, there could be a scenario where the report doesn’t convey any suicidal risk. We have updated the Intake and Update PDF reports to also display the response of the PHQ9 under critical alerts for our Mental Health and Substance Use assessments.

Tridiuum ONE Connect / Call Center Notifications

As we have previously done with At-Home Assessments, we now notify Tridiuum ONE Connect users when a message fails to send to a patient. When a call center agent books the appointment and has selected either email and/or text message to send the patient an appointment confirmation, we give them a notification about the message status.

Other

Various usability enhancements related to:

• Assessments
  • Demo Primary Care Assessment
  • Design Update
• Case Review
  • Deactivated Users
• Care Manager Home
  • Delivery Filter
• Clinical Home
  • Add Assessment
  • Last 2 Weeks Date Filter
• Messaging
  • Appointment Booking Email
• MRNs
• Tridiuum ONE Connect App
  • Password Reset Email
• Performance Improvement
• React Refactor
• Reporting
  
  • Oncology Dashboard
  • Provider Availability / Provider Appointments
  • Screen and Refer Dashboard
• Scheduling
  • Confirmed Filter
  • Multiple Conflicting Appointments
  • On Demand Video Sessions
  • Timezones
• Self-Provisioning / SaaS
  • Default Permission