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Tridiuum Platform v3.23 Release Notes

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Tridiuum Platform v3.23 Release Notes

Owned by Jen Allegra
Last updated: Apr 16, 2020

The information provided in this document is representative of the intended timeframe and functionality of an upcoming release to Tridiuum ONE.  Tridiuum reserves the right to reprioritize, modify, or cancel the release timeframe and any of the items noted in these release notes at any time, with or without notice.  These updates may be made available to different customers at different times.



Release TimeframeApril 17, 2020
Version Numberv3.23
Maintenance Window12:00am EST - 5am EST

These updates will be applied automatically during non-business hours.  The system will be unavailable during the maintenance window shown above. No additional action is required for you to apply these updates.


We have modified the format of our release notes. This page is similar to previous releases where you can view a high level executive summary as well as an itemized list of updates. What has changed is that the details of each new feature and enhancement can now be viewed on one page, instead of separate pages: TRIDIUUM ONE DETAILED RELEASE NOTES (v3.23)

Executive Summary

Telehealth Video Sessions Now Available on Tridiuum ONE!

In response to COVID-19 and the need for behavioral health providers to administer assessments and sessions virtually, we have added an on-demand video session component via the web application. Providers can easily interact with their patient while reviewing the patient's record. Patients can use computers, laptops, mobile devices; no plug-ins or downloads required! This feature will not automatically be turned on for existing clients, unless discussed your Customer Success Manager. As this new feature is significant, we have additional training guides focusing on:

For more information, please visit: /wiki/spaces/TRAIN/pages/1132855449

Additional Telehealth features and enhancements coming soon!

Accessibility Improvement

We made an update to comply with WCAG 2.1 recommendations for making Web content more accessible for users with disabilities. According to WCAG 2.1 (2.3.1 Three Flashes or Below Threshold), web pages should "not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds." In order to comply with this, we updated the patient experience to slow down the loading overlay to be a minimum 500-1000ms and added ease-in-out CSS transition so the loading overlay does not flash on the screen if the page request finishes immediately. This is to avoid any page flashes that could cause seizures. This was reviewed using NVDA and JAWS in Windows.

Call Center Screener: Spanish Translations

The Spanish translations for the EPN Screener have been updated to more accurately reflect the question intent and assist call center agents when reading these to patients live. While these questions are not unique to the Call Center Screener (EPN), the Spanish was showing differently than other assessments with these questions. Updates were made to PHQ1, PHQ2, GAD1, and GAD2.

Integration with Electronic Medical Records (EMR)

Upon completion of an assessment, we can now send a message to an electronic medical record system to notify providers when a particular score is generated, such as when a patient triggers an alert. Providers can now also view results for a completed assessment after a configured period of time if a patient fails to arrive to their appointment or when an appointment is cancelled.

Tridiuum Branding

We have updated our logo and branding to reinforce our commitment to improving the way behavioral healthcare is delivered. This update reflects our recent growth and evolution. Our new logo incorporates elements of a power button that reinforces the company’s commitment to powering behavioral health operations and workflows to advance patient outcomes. Green, the color associated with behavioral health, is dominant in the color palette and complemented with blue and gray. Our Tridiuum1 product name is now Tridiuum ONE and includes a new tag line: Reimagining behavioral healthcare.

For more information: https://tridiuum.com/tridiuum-debuts-new-brand-identity/

Other

Various usability enhancements and corrections related to:

This document contains information on all of the changes and updates made to all of the Tridiuum ONE products and features.  Some of the features listed may not apply to you or your organization.  If you have questions about how a particular item may impact you, please contact your organization's Triduum ONE Administrator or your Tridiuum Customer Success Manager.

The table below contains a detailed listing of all the changes included in this release.

The following columns are shown below.

  • Component/s - this column shows what area of the product is impacted by the change.  Changes affecting the same area are grouped together. 
  • Affected Users - identifies the primary types of users who would be impacted by the change.  This column is to help readers of this document know whether or not a change impacts them.
  • Type - this icon indicates the type of change that was made.  More details are provided below to clarify the potential values that may appear in this column.
  • Release Notes - this is a description of the changes to explain what was done, why and how it may impact you.
  • Key - this is Tridiuum's reference number used to track and report the changes that were made.  You should not need this value.  It is provided for reference only.
  • Linked Issues - this column displays Tridiuum's reference number for any issues that are related to the change.  Values that start with HELP are issues reported to our Product Support Team, and may be used to help you identify the support issues that are addressed. Clicking on a HELP issue should open the issue in our support portal.  Values starting with TNA or POL are associated issues for the iPad app and web application respectively and are provided for reference only.  You will not have access to issues that start with POL or TNA.  
  • Documentation - this column contains a link to the updated user documentation describing its function.

Issue Type Legend

Each release may contain some or all of the issue types below.

  • (green) - this indicates that the change is a new feature or enhancement to Tridiuum ONE which did not exist prior to this release.
  • (blue) - this indicates the change to the product did not require any development.  Examples of this might include equipment upgrades.
  • (red) - this indicates the change was made to fix a problem found with an existing feature in Tridiuum ONE.


components affected user(s) type release notes key issuelinks documentation
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