These updates will be applied automatically during non-business hours.  The system will be unavailable during the maintenance window shown above. No additional action is required for you to apply these updates.

Assessments & Screeners

Mental Health v5 and v6

On the Mental Health v5 and v6 assessments, we added a new question about treatment goals on the update assessment and added the question to the Monitoring Report PDF.

Open

Open

Data Sharing Between Organizations

• To communicate that the transfer of data between organizations has failed, we developed a notification screen in our 3.59 release. Now if data transfer has failed, we have updated this functionality to guide users back to the previous screen where they can try a different destination for transferring patient data.

Failure Screen

Open

User can choose where they wish to transfer patient data from the right side menu.

Improved Result

Open

If data transfer fails, user will see the above screen and can click “Go Back” to be redirected to previous screen and try a different path.

 

• Enhanced Manage Sites modal window so instead of it showing blank fields where there is no information, it displays the note: “No information provided.”

Open

Updated Manage Sites modal window

Digital Adoption

Resource Center: Relocation

• Since the removal of the Help widget from the bottom right corner of the screen, we have now migrated the Resource Center icon to that location.

• This solves an issue in which the Resource Center icon interfered with video session functionality in its previous location. Users logging in for the first time since this relocation will be notified with a pop-up guide.

Open

Resource Center in new location

Open

Relocation pop-up guide

 

Resource Center: Updated Multimedia

• To be consistent with the Resource Center’s new location, we have corrected the gifs and instructions in step 4 of the Navigation/Gear Orientation guide.

Original Gif shown in Step 4

Open

Improved Gif Result

 

Open

 

Loyalty Program: Refresher Training

• Users indicated on our loyalty survey that they would like more access to in-app resources like training guides, videos, and clinical tips.

• We will provide resource pop-up guides and notifications to a test group to gauge impact on user engagement.

• To run loyalty tests on specific groups and analyze results, Tridiuum will use altered sample group criteria to create segments that target different portions of each cohort.

Open

Loyalty test pop-up

FQHC Marketplace

We continue to build on the foundational work to integrate with an FQHC Marketplace via API endpoints:

• Developed a process by which patient Visit Types are imported twice daily. This method will allow for a smoother way to associate the proper assessment with the correct visit type.

• Updated workflow for self-assessments so patients are sent a survey upon check-in, and results are posted to their chart immediately after completion. Sending a patient survey upon check-in covers concerns about missed/skipped appointments.

• Improved method to authenticate patient ID and direct FQHC administrators to their record.

• Integrated Patient Profile modal window with correct responsiveness sizes.

Security and Compliance

We continue to make improvements regarding security, performance, and compliance:

• Addressed security in node.js packages as a result of vulnerability reporting.

• Updated to use a consistent Javascript runtime when applicable, to specify the path to node in the passenger_nodejs option in the nginx configuration.

• Updated data stored to the versions table to be stored as JSON data.

• Add a property to the SAML configuration table to indicate whether relay state is supported: a user can flip an on/off toggle for “Enable Relay State” in the manage single sign-on admin screen; the default setting will be “off”

• We updated our Dolby implementation to support Enhanced Conference Access Control for our telehealth platform.

User Experience Improvements

Adult Analytics Dashboard

• Effect Size:

  • For a patient with multiple assessments, effect size will only be calculated based on the latest assessment in the selected time period.

  • Analytics dashboard patient change donut shows the average of calculated effect size for patients based on their latest assessment in the selected time period.

  • Export CSV shows all assessment entries in the selected time period. Effect size will be shown calculated for the latest assessment of each patient and remains blank for all other previous assessments.

• CSV Export: Updated data not populating to the Adult Analytics CSV Export:

Manage Survey Definitions

Clarified Manage Survey Definition modal window by specifying desired measurement of time (minutes between surveys) for data collection.

Open

Clarified language in Manage Survey Definition window

Manage Therapy Groups

• In the Create Group Appointment pop-window on the Manage Therapy Groups page, we have updated the Add Appointment functionality.

• Because this page is specific to group therapy, we have labeled the modal window as such (Create “Group” Appointment) and restricted its function to only creates appointments for groups, not individuals.

• Individual appointments can still be created on the Tridiuum site outside the therapy groups page.

Open

Updated Group Appointment modal window

Tridiuum ONE Connect/Call Center

We resolved an issue on sending out multiple email notifications when the Cancel button is clicked multiple times in Tridiuum ONE Connect (Call Center).

User Management

To ensure that only one practitioner is associated with a user while editing information, we updated our code to check if a practitioner with that name and user ID already exists before creating a new one.