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TRIDIUUM ONE (v3.58) DETAILED RELEASE NOTES

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TRIDIUUM ONE (v3.58) DETAILED RELEASE NOTES

Owned by Jen Allegra
Last updated: Oct 18, 2021 by Angela Brown (Deactivated)

Release Version v3.58

Tridiuum Hosted

On Premise

Release Timeframe

Oct 6, 2021

Oct 13, 2021

Maintenance Window

12:00am EST - 5am EST

12:00am EST - 5am EST

These updates will be applied automatically during non-business hours.  The system will be unavailable during the maintenance window shown above. No additional action is required for you to apply these updates.

Adding Assessments

Select providers that use Tridiuum via an iframe/SSO that have assessments automatically initiated and shouldn’t have access to manually add an assessment. To compensate for this scenario, we have added a permission to hide instances of adding an assessment outside of an appointment.

Display Add Assessment Permission

  • Created a new permission via Manage Roles: “Display Add Assessment”

    • Permitted (default)

    • Not Permitted

    • The new permission has been added to the Manage Roles CSV export

    • Existing subscriptions will be set to Permitted (default) on the Onboarding Form

    • All existing roles will be set to Permitted (default)

  • When the setting is “Not Permitted”, it hides all instances of manually adding an assessment (“+ ADD ASSESSMENT” and Add Assessment Icons)

Permitted

Clinical Home

Manage Patients

 

Manage Therapy Groups

Patient Profile

Not Permitted

Clinical Home

Manage Patients

 

Manage Therapy Groups

 

Patient Profile

Please Note: This does not have any immediate client impact.

Adult Analytics Dashboard

CSV Report

We have updated the scores, alerts, response text, response values to include a wider array of information applicable for MHv4, SUv7, SUv8 into the CSV Export file. This has also resulted in removing unnecessary or confusing data points.

Please Note: Permission to access the Adult Analytics Dashboard and the updated CSV Export is dependent on the organization's configuration. For organizations that only use one assessment, this may result in several blank fields because those fields are not applicable to their assessment.

Assessments

Primary Care v4

We have released a new standard version of the Primary Care assessment (version 4). Tridiuum’s newest Primary Care assessment utilizes standard mental health measures, plus 10 Social Determinants of Health questions (SDOH) to using the AHC Screening Tool (10 items).

"The Centers for Medicare & Medicaid Services (CMS) Center for Medicare and Medicaid Innovation (CMMI) made the Accountable Health Communities (AHC) Health-Related Social Needs (HRSN) Screening Tool to use in the AHC Model. The Tool can help providers find out patients’ needs in these 5 core domains that community services can help with:

- Housing Instability

- Food Insecurity

- Transportation Problems

- Utility Help Needs

- Interpersonal Safety”

Assessment

The following questions are all asked on the Intake assessment. On the update assessment, the patient will be asked a question to determine which questions are asked:

  1. What is your living situation today?

  • I have a steady place to live

  • I have a place to live today, but I am worried about losing it in the future

  • I do not have a steady place to live (I am temporarily staying with others, in a hotel, in a shelter, living outside on the street, on a beach, in a car, abandoned building, bus or train station, or in a park)

2. Think about the place you live. Do you have problems with any of the following? CHOOSE ALL THAT APPLY 

  • Pests such as bugs, ants, or mice

  • Mold

  • Lead paint or pipes

  • Lack of heat

  • Oven or stove not working

  • Smoke detectors missing or not working

  • Water leaks

  • None of the above

3. Some people have made the following statements about their food situation. Please answer whether the statements were OFTEN, SOMETIMES, or NEVER true for you and your household in the last 12 months. 

Within the past 12 months, you worried that your food would run out before you got money to buy more.

  • Often true

  • Sometimes true

  • Never true

4. Some people have made the following statements about their food situation. Please answer whether the statements were OFTEN, SOMETIMES, or NEVER true for you and your household in the last 12 months. 

Within the past 12 months, the food you bought just didn't last and you didn't have money to get more.

  • Often true

  • Sometimes true

  • Never true

5. In the past 12 months, has lack of reliable transportation kept you from medical appointments, meetings, work or from getting things needed for daily living?

  • Yes

  • No

 

6. In the past 12 months has the electric, gas, oil, or water company threatened to shut off services in your home?

  • Yes

  • No

  • Already shut off

7. Because violence and abuse happens to a lot of people and affects their health we are asking the following questions.

How often does anyone, including family and friends, physically hurt you?

  • Never

  • Rarely

  • Sometimes

  • Fairly often

  • Frequently

8. Because violence and abuse happens to a lot of people and affects their health we are asking the following questions.

How often does anyone, including family and friends, insult or talk down to you?

  • Never

  • Rarely

  • Sometimes

  • Fairly often

  • Frequently

9. Because violence and abuse happens to a lot of people and affects their health we are asking the following questions.

How often does anyone, including family and friends, threaten you with harm?

  • Never

  • Rarely

  • Sometimes

  • Fairly often

  • Frequently

10. Because violence and abuse happens to a lot of people and affects their health we are asking the following questions.

How often does anyone, including family and friends, scream or curse at you?

  • Never

  • Rarely

  • Sometimes

  • Fairly often

  • Frequently

Since your last visit, check all of the issues you are concerned with that community services can help with:

  • Housing Instability: Triggers questions 1 & 2

  • Food Insecurity: Triggers questions 3 & 4

  • Transportation Problems: Triggers question 5

  • Utility Help Needs: Triggers question 6

  • Interpersonal Safety: Triggers questions 7 - 10

  • I am not concerned: No further questions are asked.

Clinical Home

Patient Profile

Intake PDF Report

 

 

 

 

Monitoring PDF Report

 

 

 

Clinician Mode/Proctor to Patient

Please Note: This will have no immediate impact for clients currently using a primary care assessment. For more information or if you would like your assessment updated to this version, please contact us at help@tridiuum.com.

Primary Care v3

We have updated “Level of Care Recommendation” to “Level of Care” and added ”This report reflects information supplied by the client and is not intended to replace clinical judgment. The clinician retains full responsibility for decisions regarding treatment.”

Data Sharing Between Organizations

The Patient-Sharing/Data Sharing Between Organizations (DSBO) initiative relies on the idea that all data shared via webhooks or API calls be processed successfully:

  • Created the transaction management layer for transactions, and to ensure the data is reliably created and that the related data is referenced properly for organizations sharing data (DSBO) to alert success or failure of the call.

  • Created ability to access practitioners shared from another Tridiuum ONE organization

Please Note: This may not have any immediate client impact for organizations that aren’t configured to share data across organizations.

Digital Adoption

Tridiuum University Curriculum

We are introducing a new module to the Resource Center called Tridiuum University. This will provide clinicians with a personalized curriculum to learn more about administering assessments, navigating Tridiuum ONE, and analyzing treatment results.

Please Note: Not all users will have access to Tridiuum University in this initial phase.

Tridiuum University in the Resource Center

Additional Information Icons

  • Screen and Refer Dashboard
    We are working to clarify the patient information provided on our screen and refer dashboard. While we perfect this, we have added information icons to provide clarification about scheduling appointments, administering assessments, and making referrals. Stay tuned for a further redesign of this dashboard.

Info icon for appointment scheduler

 

Info icon for assessments administered

 

Info icon for referrals

 

Info icon for help

 

 

  • Patient Contact Information
    We’ve also added new information icons for clinicians to better understand the process of updating patient contact info in the Notifications tab versus the Information tab. Updating a patient’s email address or phone number in the Notifications tab will not automatically update their contact info in the Information tab, while adding new contact information under Information tab modal windows (Add Assessment/Create Appointment) will automatically update their contact information in the Notifications tab.

Information tab with info icon
Notifications tab with info icon
Assessment/Appointment/Video Session Modal Window with info icon

Mindful Minute Fix

We successfully addressed an issue in which the Mindful Minute: Move guide was cut off and prevented Safari and Chrome users from advancing the module.

Issue with Move guide
Improved Move guide

 

Security and Compliance

We continue to make improvements regarding security, performance, and compliance:

  • Migrated the pdi repository to a new directory and consolidated cron jobs.

  • Merged changes from iem-master and master-demo branches to ensure we're using a single codebase

  • As part of our quest to automate installs and upgrades, we have removed random top-level symlinks in the polestar directory and replace them with proper configuration variables:

    • Back up the config files in etc (such as etc/local_env.yml).

    • Delete the polestar directory.

    • Redeploy the polestar directory from the tarball.

    • Redeploy the previously-backed-up config files in etc (such as etc/local_env.yml)

  • As part of our effort on creating better tooling around Tridiuum ONE, we have Included a dot file to specify the desired version file that the application expects to have available so that tools can simply cat that file and install the proper version for:

    • Node

    • NVM

    • RVM

Please Note: This functionality will not have any client-facing impact.

Tridiuum ONE Connect/Call Center

Permissions

We have added 2 new permissions via Manage Roles and to the CSV Export to be able to schedule or refer a patient without a BHI.

Please Note: Using these permissions will not be able to take advantage of the FICOM matching algorithm because a BHI is not present, so the list of recommended providers may not be as optimally matched as patients that have a BHI.

  • Scheduling without BHI

    • when permitted, a connect user can select Scheduling Override Approved even if that patient doesn't have a BHI

    • reports for the screener leverage the same conventions in the BHI sections that state "BHI was not generated as part of this screening encounter"

    • a comment is required before the user can proceed

  • Referral without BHI

    • when permitted, a connect user can select "I don't need to screen this patient" even if that patient doesn't have a BHI

    • reports for the screener should leverage the same conventions in the BHI sections that state "BHI was not generated as part of this screening encounter"

    • The BHI section will display an "N/A" in place of the BHI score and the referral drop down will show "select a referral option"

    • a comment is required before the user can proceed

Please Note: Organizations currently using Tridiuum ONE Connect will not automatically have roles updated with these new permissions upon release. For more information or assistance updating roles, please contact us at help@tridiuum.com.

Thank You Page

In TRIDIUUM ONE (v3.57) DETAILED RELEASE NOTES | Tridiuum ONE Connect/Call Center (iFramed) , we introduced an iFramed solution where users do not need to see the patient search screen or other areas of Tridiuum after the screener is complete. As a result, we have added a new “Thank You” screen so the user understands the screener is complete and they can close the separate browser tab.

Please Note: This will only impact clients that have implemented this specific iFrame solution.

User Experience Improvements

Accepted Payment Methods

Original Result

Improved Result

 

Login Logo

We resolved the logo when a new account is created and the user is taken to the create password page:

Original Result

Improved Result

Login Messaging

We have updated the wording to give more information when resending the code fails:

  • Current Message: “Not able to send the OTP right now, Please try again later”

  • New Message: “You have exceeded the maximum resend attempts. Please try again in 10 minutes.”

Original Result

Improved Result

Managing Users

We resolved an issue where the provider field was not dissociated when clearing the field after editing.

Please Note: This functionality is only applicable for Tridiuum Admins.

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