These updates will be applied automatically during non-business hours. The system will be unavailable during the maintenance window shown above. No additional action is required for you to apply these updates.

To view an overview of all tickets included in this release, see Tridiuum ONE Platform 3.75 Release Notes.

Data Sharing Between Organizations (DSBO)/Public APIs

To support the ability of different Tridiuum organizations to share availability, referrals survey results, or book appointments with each other, we have worked on the ability to improve our public API offerings to make implementations/integrations faster with universal access to consumers.

• Added ability to share new types of Clinical Summaries (i.e. patient notes) and PDFs under the Notes tab for ease of exchange between organizations.

  • When new Clinical Summaries are generated, referral payors and provider organizations can now fetch the associated PDF.

Digital Adoption

We added resource materials and gather feedback from our clients to create a better user experience in Tridiuum ONE.

My Profile (Provider Profile)

• Added tooltips to guide users in using the new dropdown feature for Title and Suffix fields.

Open

Tooltip on Settings gear

Open

Guide in My Profile

Call Center/Tridiuum ONE Connect and Scheduling

We continue to make improvements to our call center in screening, referrals, and agent interactions.

• After a Call Center agent exits the booking page, they will no longer be prompted with an additional question: Do you need to complete another referral? before exiting.

• Improved user interface design on Call Center multi-referral screen.

• Fixed flashing on final multi-referral screen for Call Center.

Open

Original UI design issue on multi-referral screen

 

Open

Updated UI design to see additional referral function above the fold

Provider Profile

We’ve made improvements to the My Profile modal window (provider profile) for clarity and ease of navigation, accessed from the gear drop-down.

Age Ranges Treated

To allow providers greater flexibility, we’ve separated Client Focus into 2 different areas: Client Focus and Age Ranges Treated. Previously, if a provider treats patients ages 0-7, there was a disconnect for selecting Toddler/Pre-School 0 - 5 and Children 6 - 10.

• Added more flexible age ranges for providers to list via My Profile and Manage Users page.

  • New provider age range functionality appears on My Profile.

    • users can add as many age ranges as they want, but if the age ranges overlap, we will consolidate upon saving. Example:

      • Age Ranges Treated: 3 to 10

      • Age Ranges Treated: 9 to 15

      • would become: Age Ranges Treated: 3 to 15

    • if age rage has a minimum of a value greater than 0 and the max is blank: Example:

      • Min=18 and Max is blank, we display 18+ on the Patient-Facing view

    • if age rage has a minimum of 0 and the max is blank, we display, “All Ages” on the Patient-Facing view

  • New provider age range functionality will be used in the same way for how patients will be matched with providers via the Call Center.

Open

Age Ranges Treated

Open

Provider Profile View

General Updates

• Added Acceptance & Commitment Therapy and Medication-Assisted Treatment (MAT) as provider specialties for broader patient matches and improved filtering via Tridiuum ONE Connect.

• Updated “add” interface labels on My Profile, Manage Users, and Manage Sites for consistency.

• Updated label and size of address field to Street Address for clarity.

Open

New Specialties

 

Open

Add Interface Updates

 

Open

Street Address Formatting

 

Clinical Home

We’ve made improvements to the Clinical Home for clarity, ease of navigation, and improved user experience.

• Changed language on Clinical Home from "Start Assessment" to "Add Assessment" for clarity and consistency.

• Adjusted custom range date filter to allow up to 92 days to accommodate for longer months in a 3-month period.

Open

92-day date range to allow for three full months of data

General Improvements/Updates

We continue to make updates that improve overall application performance and usability.

Reporting

• Improved speed to open reports in Safari and load full content.

Scheduling

• Fixed "Cancel Appointment" button in confirmation message to now perform desired task.

Additional Improvements

• Corrected testing questions and addressed missing appointments from data log.

• Updated screener for consistency of survey definitions across different instances.

• Added validation alert for invalid username.