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These training modules will introduce you to Tridiuum ONE Connect and provide you with the proper material to have a complete understanding of the product.

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titleTridiuum's WHY

“Tridiuum is an easy-to-use feedback system and provides an important communication channel between a patient and provider... Having that feedback system in place has finally moved the needle of clinical effectiveness.”

- Behavioral Health Provider

Tridiuum is a digital behavioral health company with a core belief that behavioral care and medical care must be integrated to improve health and the total cost of care. We work every day towards accelerating improved patient outcomes while broadening access to the best behavioral health treatment options.

Medical providers use Tridiuum1, our web and app-based platform, to identify patients and get them into treatment. Behavioral providers use it for progress tracking and treatment refinements. At Tridiuum, we’re helping providers achieve integrated care by identifying more patients with behavioral conditions, enabling earlier interventions, and tracking their treatment progress – all in real time at the point of care. That’s a total health solution.

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titleWhat is it?

“The tool is very comprehensive which allows for a breadth of information to be addressed & monitored for each session. Allows for streamlining of meaningful interventions.” - Behavioral Health Provider

The Tridiuum ONE platform is an advanced data-collection-and analytics engine that provides real-time and meaningful results for monitoring a patient’s symptoms and progress during treatment.

The training modules below will introduce you to Tridiuum ONE, provide you with fundamental assessment information, and equip you with the resources to attain a full understanding on how to navigate the platform. By the end of the modules, you will have the knowledge and tool mastery to maximize your use of Tridiuum1 to provide the best quality of care for your patients.

As you work your way through the training modules, read each subsection thoroughly and click on the links provided. At the end of each module, you will be given a quick quiz to test your knowledge on the material.

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titleYour Why: The Importance of Feedback Informed Care

“It provides me with another clinical tool in getting a picture of the space the patient is in before I meet with them. This helps me adapt my approach.” -Behavioral Health Provider

Through feedback-informed treatment (FIT), clinicians gather real-time input from clients using structured yet flexible measures that identify what is and is not working in therapy and how to better meet clients' needs.

Assessment Content & Walk Through

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titleReview of Gold Standard Measures

“Tridiuum aims you! If you use it right, it’ll aim you to the right conversation with the patient.” -Behavioral Health Provider

Domain

Mental Health Assessment

Youth Mental Health Assessment

Depression - (PHQ-9)

X

Anxiety - (GAD2/7)

X

PTSD - (PC-PTSD)

X

Suicide Risk - (C-SSRS)

X

X

Alcohol Use - (US Audit 1-3)

X

110520_TridiuumQ&A_5.mp4
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titleAdult Mental Health Assessment

“I found out about trauma history and PTSD symptoms in a patient who would not have otherwise disclosed it. Found out about suicide attempts, in spite of having taken an initial comprehensive history.”

Mental Health Assessment Training Guide

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(B) Adult Mental Health Assessment Training Guide
(B) Adult Mental Health Assessment Training Guide
110520_TridiuumQ&A_3.mp4
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titleYouth Mental Health Assessment

“It helped to explore other symptoms with the patient that otherwise would not have been brought up by the patient.”

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(B) Youth Mental Health Assessment Clinical Home Training Guide
(B) Youth Mental Health Assessment Clinical Home Training Guide
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titleBehavioral Health Index (BHI) Components & Clinical Use

“It helps the patient verbalize feelings about suicide ideation, mood, and what has changed from week to week.”

The Behavioral Health Index is an indication of the overall severity of a patient's current behavioral health condition.

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110520_TridiuumQ&A_4.mp4

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titleExpected Treatment Response (ETR) Curve

“Opens communication regarding patient-doctor relationship.”

The Expected Treatment Response is a normative curve representing how other adult patients with similar intake responses progressed during their outpatient behavioral health care.

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titlePatient User Experience

“Being able to reinforce the progress or lack thereof based on Tridiuum results. Also discussing with client discrepancies between self-report and survey, which did not happen often.” -Behavioral Health Provider

Patient User Experience

Patient Experience Teresa.mp4

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titleVideo Demonstrations

“Being able to reinforce the progress or lack thereof based on Tridiuum results. Also discussing with client discrepancies between self-report and survey, which did not happen often.” -Behavioral Health Provider

Adult Mental Health Assessment

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(A) Adult Mental Health Assessment Demonstration
(A) Adult Mental Health Assessment Demonstration

Youth Mental Health Assessment

Include Page
(A) Youth Mental Health Assessment Demonstration
(A) Youth Mental Health Assessment Demonstration

Feedback Informed Care & Tridiuum

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Feedback Informed Care & Tridiuum
Feedback Informed Care & Tridiuum

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TridiuumONE Connect

Tip

Please review all the material thoroughly.

This section will help to give an overview of how to use all the features and functionality of the product!

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titleGetting Started with Tridiuum ONE Connect (Webpage)

How to login

How to Login on Tridiuum ONE

How to reset your password

/wiki/spaces/IM/pages/883261480

Create your profile and site

How to Create and Edit your Profile and Site on Tridiuum ONE

Website

Scheduling - How to Add Intake Availability

How to Add Intake Availability

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titleNavigating Tridiuum ONE Connect (Webpage)

New Patient Notification

How to View a New Patient Notification

Patient Demographics/Contact information

How to Find Patient Contact Information in Tridiuum ONE

First Session

  • Administer Assessment at each session

How to administer an assessment

How to Administer an Assessment from the Tridiuum ONE Web App

How to administer the assessment in Spanish

How to Administer the Assessments in Spanish from the Assessment Website

Managing Schedule

How to Edit Availability:

How to Edit Availability on Tridiuum ONE

How to Remove Availability:

How to Remove Intake Availability on Tridiuum ONE

How to Manage your Schedule:

How to Manage your Schedule on Tridiuum ONE

How to Cancel Appointments:

How to Cancel Patient Appointments on Tridiuum ONE

How to Edit Appointments:

How to Edit Patient Appointments on Tridiuum ONE

How to Hold an Appointment for a Patient Who Contacts You Directly:

How to Hold an Appointment for a Patient Using Tridiuum ONE

How to add patients who are not in Tridiuum One

How to Add Patients who aren't in Tridiuum ONE

Notes and Reports

How to Create and Edit Notes on Tridiuum ONE

How to Print Patient Reports and Notes

Clinical Review

How to Complete a Clinical Review Note for a Patient

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titleScheduling Admin

Scheduling Admin Role is for providers or non-providers who are helping to manage more than one schedule. This allows a user to help enter availability and update appointments on a providers schedule.

Managing Providers Schedules

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Support

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titleSupport Portal

How to Access Tridiuum Support Portal

How to Access Tridiuum Support Portal

https://tridiuum.force.com/community/s/

For more information and helpful guides please visit our Tridiuum Knowledge Base

https://polarishealth.atlassian.net/wiki/spaces/TRAIN/overview#!spacehome