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Tridiuum Onboarding & Training Modules

Info

Video session support will be fully integrated into the Tridiuum ONE web platform. The program is HIPAA compliant, providing secure video sessions to allow a unified patient experience with completion of the assessment at home or during virtual sessions. Click below to learn how to launch virtual sessions in Tridiuum ONE.

Tridiuum ONE Telehealth Training Materials

Info

These training modules will introduce you to the Tridiuum ONE Platform and provide you with the proper material to have a complete understanding of the product.

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titleTridiuum's WHY

“Tridiuum is an easy-to-use feedback system and provides an important communication channel between a patient and provider... Having that feedback system in place has finally moved the needle of clinical effectiveness.”

-Dr. Samuel Nordberg. Medical Director, Behavioral Health and Informatics, Atrius Health

Tridiuum is a digital behavioral health company with a core belief that behavioral care and medical care must be integrated to improve health and the total cost of care. We work every day towards accelerating improved patient outcomes while broadening access to the best behavioral health treatment options.

Medical providers use TridiuumONE, our web and app-based platform, to identify patients and get them into treatment. Behavioral providers use it for progress tracking and treatment refinements. At Tridiuum, we’re helping providers achieve integrated care by identifying more patients with behavioral conditions, enabling earlier interventions, and tracking their treatment progress – all in real time at the point of care. That’s a total health solution.

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titleWhat is it?

“The tool is very comprehensive which allows for a breadth of information to be addressed & monitored for each session. Allows for streamlining of meaningful interventions.” - Behavioral Health Provider

The Tridiuum ONE platform is an advanced data-collection-and analytics engine that provides real-time and meaningful results for monitoring a patient’s symptoms and progress during treatment.

The training modules below will introduce you to Tridiuum ONE, provide you with fundamental assessment information, and equip you with the resources to attain a full understanding on how to navigate the platform. By the end of the modules, you will have the knowledge and tool mastery to maximize your use of Tridiuum ONE to provide the best quality of care for your patients.

As you work your way through the training modules, read each subsection thoroughly and click on the links provided. At the end of each module, you will be given a quick quiz to test your knowledge on the material.

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titleYour Why: The Importance of Feedback Informed Care

“It provides me with another clinical tool in getting a picture of the space the patient is in before I meet with them. This helps me adapt my approach.” -Behavioral Health Provider

Through feedback-informed treatment (FIT), clinicians gather real-time input from clients using structured yet flexible measures that identify what is and is not working in therapy and how to better meet clients' needs.

110520_TridiuumQ&A_1.mp4

Assessment Content & Walk Through

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titleReview of Gold Standard Measures

“Tridiuum aims you! If you use it right, it’ll aim you to the right conversation with the patient.” -Behavioral Health Provider

Domain

Mental Health Assessment

Youth Mental Health Assessment

Depression - (PHQ-9)

X

Anxiety - (GAD2/7)

X

PTSD - (PC-PTSD)

X

Suicide Risk - (C-SSRS)

X

X

Alcohol Use - (US Audit 1-3)

X

110520_TridiuumQ&A_5.mp4
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titleAdult Mental Health Assessment

“I found out about trauma history and PTSD symptoms in a patient who would not have otherwise disclosed it. Found out about suicide attempts, in spite of having taken an initial comprehensive history.”

Tridiuum Adult Mental Health Assessment Training Guide

Include Page
(A) Adult Mental Health Assessment Training Guide
(A) Adult Mental Health Assessment Training Guide
110520_TridiuumQ&A_3.mp4
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titleYouth Mental Health Assessment

“It helped to explore other symptoms with the patient that otherwise would not have been brought up by the patient.” - Child Behavioral Health Provider

Include Page
(A) Youth Mental Health Assessment Training Guide
(A) Youth Mental Health Assessment Training Guide
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titleBehavioral Health Index (BHI) Components & Clinical Use

“It helps the patient verbalize feelings about suicide ideation, mood, and what has changed from week to week.” - Behavioral Health Provider

The Behavioral Health Index is an indication of the overall severity of a patient's current behavioral health condition.

110520_TridiuumQ&A_4.mp4

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titleExpected Treatment Response (ETR) Curve

“Opens communication regarding patient-doctor relationship.” -Behavioral Health Provider

The Expected Treatment Response is a normative curve representing how other adult patients with similar intake responses progressed during their outpatient behavioral health care.

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titlePatient User Experience

“Being able to reinforce the progress or lack thereof based on Tridiuum results. Also discussing with client discrepancies between self-report and survey, which did not happen often.” -Behavioral Health Provider

Patient User Experience

Patient Experience Teresa.mp4

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titleVideo Demonstrations

“Being able to reinforce the progress or lack thereof based on Tridiuum results. Also discussing with client discrepancies between self-report and survey, which did not happen often.” -Behavioral Health Provider

Adult Mental Health Assessment

Include Page
(A) Adult Mental Health Assessment Demonstration
(A) Adult Mental Health Assessment Demonstration

Youth Mental Health Assessment

Include Page
(A) Youth Mental Health Assessment Demonstration
(A) Youth Mental Health Assessment Demonstration

Feedback Informed Care & Tridiuum

Include Page
Feedback Informed Care & Tridiuum
Feedback Informed Care & Tridiuum

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titleLogging in & out of TridiuumONE

“If someone is misusing substances, I’ve been able to address it. If someone feels we’re not addressing their concerns I can alter course.”

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titleNavigating Pages

“It lets me know their progress from previous session and if they have decompensated prior to seeing them so I know what needs to be addressed immediately.” -Behavioral Health Provider

Accessing the Clinical Home

The first page you will see when you log into Tridiuum ONE is the Clinical Home. This page will list the patients who have taken an assessment on the day or days selected. You can quickly view patient summaries including current assessment scores compared to intake scores and any critical alerts, such as suicidal ideation, harm to others, substance use, drug use, and therapeutic alliance. You may also navigate to a patient’s assessment history and reports form this page.


Accessing Patient Detail Page

On this page you may access your patient’s behavioral health histories by episode of care. From the Home Screen, tap on the patient’s name to access their Patient Detail Page. You may also find them on the Patient Tab. Here, data is arranged to give you a quick view of critical information using placement, color to indicate severity, and arrows to indicate change from the previous assessment to the most recent.

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titleClinical Home

“The critical alerts have prompted informative discussion that may not have happened without Tridiuum results.” -Behavioral Health Provider

Filtering Results

Viewing Alerts

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titlePatient Detail Page

“Discovered cyclical pattern’s in depressed patients that led to previously undiagnosed Bipolar II disorder, definitely helps with tracking suicidality, helpful for clients to recognize effectiveness of consistency with medication.” -Behavioral Health Provider

Access to Patient Detail Page

Viewing & Downloading Reports

Intake and Update Reports

Q&A Reports

Previous Assessments

Preview Assessment Reports

Understanding Alerts & Scores

Mental Health Assessment

Understanding the Behavioral Health Index (BHI)

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titleInitiating an Assessment

Initiating Assessment in Patient View

How to

Start

send and administer an

Assessment

assessment

How to

Resume an Assessment

Sending At-Home Assessments

  • https://polarishealth.atlassian.net/l/c/SuV8KqfX

  • https://polarishealth.atlassian.net/l/c/pKz11Sf0

    Administer an Assessment from the Tridiuum ONE Web App

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    titleOverview

    “Tridiuum allows me to have a jumping off point when starting my sessions with my patients. It helps me prioritize topics of concern and helps me better assess my patient’s symptoms.” -Behavioral Health Provider

    Optional

    Please watch the following video for a brief overview of Tridiuum ONE.

    Please watch the following videos for frequently asked questions (FAQ’s) about the Tridiuum ONE Assessments:

    Won’t the assessment cut into my time with the patient?

    110520_TridiuumQ&A_2.mp4

    What if my patient's reason for treatment isn't represented on the Tridiuum ONE Assessment?

    110520_TridiuumQ&A_6.mp4

    What if my client’s suicide risk is different between Tridiuum ONE and the PHQ-9?

    110520_TridiuumQ&A_7.mp4

    ...