How to Schedule Video Sessions

The following are instructions to reference when scheduling a video session with your patient. Please note that a video session can be launched from the Tridiuum ONE website in 2 different ways. *Video Functionality is not available for all users. Please reach out to our support portal or your customer success manager if you are interested in this feature.

Scheduling Video Session from the Scheduling Tab

1. Click Scheduling Tab from Clinical Home Screen

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2. Click Add Appointment

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2. Fill out appointment details

3. You will be reminded of appointment 15 min prior to scheduled video session, and you can click Join Video Session from there

4. You can also begin the scheduled video session by clicking the Video Session button under the Patient’s name on Clinical Home

5. Or you can begin the scheduled video session by clicking the Video Session button from the Patient Profile Page

Scheduling Video Session from the Visits Tab

1. Click Patient Name from Clinical Home to access Patient Profile Page

2. Scroll down to Assessments and click Visits Tab

3. Click Add Visit

4. Fill out appointment details

5. You will be reminded of appointment 15 min prior to scheduled video session, and you can click Join Video Session from there

6. You can also begin the scheduled video session by clicking the Video Session button under the Patient’s name on Clinical Home or from the Patient Profile Page

7. Or you can begin the scheduled video session by clicking the Video Session button from the Patient Profile Page